Mirsa Gonzalez is an experienced professional with a strong background in customer service and language interpretation. Currently serving as a Bilingual Customer Service Solutions representative at Allied Solutions LLC since August 2019, Mirsa assists clients in understanding insurance coverage in both English and Spanish. Concurrently, as a Medical Interpreter at LTC Language Solutions, effective communication is facilitated between doctors and patients who speak different languages. Previous experience includes positions as a Vacation Guide at RCI and self-employment at The Indianapolis Star, alongside a role as Collection Supervisor at Supercable. Mirsa holds an Associate's Degree in Human Resources Management from Penn Foster Group and a Bachelor's Degree in Tourism/Marketing from Instituto Universitario Nuevas Profesiones, complemented by a technical accounting degree from Centro Contable Venezolano.