Sagy Rotem

Sagy Rotem has extensive experience in technical support and engineering roles across multiple organizations. Currently serving as a Technical Support Engineer at Allot Communications since January 2016, Sagy specializes in hands-on investigations of Allot and customer-integrated products, focusing on software and hardware issues. Prior experience includes a Support Engineer position at NICE Systems, where Sagy established the network operating center and implemented ITIL methodologies while providing technical support in IT and cloud-based applications. Sagy also worked as a Tier 3 Support Engineer at Better Place, ensuring the operational availability of crucial solutions and overseeing various IT domains, including application performance and TIBCO integration products. Earlier experience includes a System Administrator role at the Prime Minister's Office - "Nativ," providing support and administration across networking, storage management, and virtualization environments.