Samantha Dobyns

Samantha Dobyns has over 26 years of experience at Allstate, where current roles include Casualty Claims Strategic Design Director and Claims Delivery Senior Manager, responsible for managing a nationwide claims operation with around 90 frontline employees and 10 mid-level leaders. Samantha oversees customer experience management, resolution of escalated concerns, and quality claim handling processes, ensuring compliance and risk management for complex injury claims. Previous roles include Claims Operations Leader for the Casualty Line of Business, directing operations and maintaining collaborative relationships across various regions, and Regional Claim Leader for the Arizona Casualty Market. Samantha began her career at Employee Evaluators as Business Manager and holds a BSBA in Finance and Marketing from the University of Arizona.