Marcus Homer is a Senior Project Manager at Ally, with extensive experience in customer service, collections, and bankruptcy management. They have a strong background in operations management and training delivery, having previously served as a Team Lead at ADT, where they developed training programs and managed high-performance teams. Marcus holds a Bachelor of Arts in Business Administration and a Master of Arts in Management & Leadership from Webster University. They are skilled in various areas including Agile methodologies, business process design, and coaching direct reports.
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