Fahad Shaik is an experienced Application Support Specialist at Tech Mahindra Allyis, excelling in Critical Incident Management and Identity and Access Management since June 2020. Prior experience includes serving as a Senior Technical Support Associate at Saven Tech, where Fahad led technical initiatives and provided support to junior team members, and as a Technical Support Associate at Tech Mahindra, delivering technical assistance for telecommunications services. Fahad began a career in customer service as a Senior Customer Care Associate at ICICI Bank. Academic credentials include a Bachelor of Technology in Electrical, Electronic, and Communications Engineering from Jawaharlal Nehru Technological University and CMR Technical Campus, along with ongoing certification in Data Science & AI for Managers and Leaders at Learn Bay Technologies Pvt Ltd.
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