Zeenat Kapadia

Zeenat Kapadia is a seasoned professional with extensive experience in soft skills training, customer relationship management, and finance. As a Freelance Trainer since May 2012, Zeenat specializes in behavioral and soft skills, coaching in areas such as communication, leadership, and conflict management. Currently serving as a Manager at Almondz Global Securities Limited since June 2013, responsibilities include managing corporate clients and facilitating investment opportunities in the capital market. Previous roles include Deputy Manager at Kotak Mahindra Bank, focusing on high-net-worth client relationships, and Team Leader positions at Datamatics Global Services Limited and HDFC Bank, where leadership and training of customer service representatives were key duties. Zeenat holds a Bachelor's Degree in Commerce from SIES College and an MBA in Finance from Sikkim Manipal Institute of Technology.