Kamal Abderrahman is a skilled SOC Analyst at Alpha Networks since February 2023, responsible for monitoring client network infrastructure and services, utilizing both proactive and reactive methodologies to address performance-related events and manage incident ticketing. Prior to this role, Kamal gained experience in e-commerce dropshipping at eBay from June 2018 to October 2022, focusing on web design, marketing, community management, and product sales. Additional technical experience includes working as a Support IT Technician at Métier Telecom SARL from November 2018 to June 2019, where responsibilities included camera installation, network troubleshooting, and Wi-Fi access point configuration, and as a Field Support Technician at Docaposte from January 2018 to September 2018, focused on resolving office incidents and managing device installations. Kamal holds a LICENCE in Java/J2EE Development from Centre CIGMA - FST Settat (2021-2022) and a Brevet de Technicien Supérieur in Computer Networks from 2016-2019, alongside a Baccalauréat from Lycée Al Khawarizmy (2012-2015).
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