Mohamed Chakib Dellali

Mohamed Chakib Dellali is a knowledgeable IT professional currently serving as a Service Desk Analyst at Alpha Group since June 2025. Prior to this role, Mohamed held the position of Tech Assistant Manager at F1® Arcade from January 2023 to June 2025, where responsibilities included mentoring junior technicians and collaborating with managed service providers on user account management. Mohamed also gained experience as a Technical Support Engineer at GSK from September 2021 to April 2023, and started as a 1st/2nd Line Simulator Technician. Academically, Mohamed is pursuing multiple certifications, including Certified Ethical Hacker and CompTIA Security+, while having obtained CompTIA Network+ and CompTIA A+.