Terri Schroth

Terri Schroth is an Information Technology Business Analyst and Patient Coordinator at AlphaNet, Inc since March 2021. Prior to this role, Terri served as a Team Lead at Tata Consultancy Services from April 2018 to March 2021, overseeing the development and motivation of 200-225 employees, managing change processes, and identifying service gaps. Terri also held team lead positions at Transamerica Life Insurance Company and APAC Customer Services, where responsibilities included coaching representatives, facilitating communication, and monitoring performance metrics. Earlier experience includes roles as a Senior Customer Care Representative and Veterinary Technician, alongside a managerial position at Artistic Apparel. Terri holds an Associate's degree in Computer Programming from Hamilton College, earned between 1999 and 2001.