Patricia Ventimiglia

Patricia Ventimiglia is an experienced teleservices professional with a substantial background in telecommunication and admissions support. Since December 2012, Patricia has worked at Alphapointe as a Teleservices Representative, handling outbound calls for colleges and businesses, focusing on admissions support for prospective students. Concurrently, Patricia has served as a Quality Assurance Specialist at Alphapointe/Proformance calling since August 2008, where responsibilities included listening to and scoring calls, as well as coaching representatives to ensure call quality, utilizing Excel for data management. Prior experience includes serving as an Admissions Support Representative at Ansafone Contact Centers/TASC from April 2004 to August 2008, making both inbound and outbound calls related to student inquiries and loan consolidation. Educational background includes a Bachelor's degree in Art from the University of Central Missouri and an Associate of Arts in Art/Art Studies from St. Louis Community College.