Mary A. has extensive experience in customer experience management and operations within the beauty industry, currently serving in a Services + Operations role at Alpyn Beauty since August 2021. Prior to this position, Mary A. worked at Alpyn Beauty from June 2017 to October 2020 as an Executive Assistant and Customer Service Manager, where responsibilities included managing customer relations, e-commerce initiatives, conducting consumer studies, and overseeing influencer partnerships. Mary A. is an alumnus of St. Lawrence University.