Ramon Morales

Ramon Morales is an experienced IT professional with a robust background in support engineering, project management, and network administration. Currently serving as an IT Engineer at Altadis since April 2023, Ramon previously held various positions, including IT Support Engineer - L2 at SCC, where responsibilities involved troubleshooting escalated incidents and managing Microsoft Server environments. Prior roles included work as a Network Support Technician at Marktel, IT Consultant at Gigabit, Technical Support Analyst at GRUMA, Project Leader at Tecnologia CIMA 24 C.A., Application Specialist at Soporte SPI, C.A., and Support Analyst II at Valeven. Ramón holds a degree in Computer Science from UNESR, completed in 2012, showcasing expertise in ITSM tools, Cloud management, VoIP systems, and security technologies.