Gustavo M. Medina

Gustavo M. Medina has a diverse range of work experience in the field of information technology. Gustavo M. is currently employed at AltaMed Health Services as the Director of IT Operations, a role they assumed in June 2022. Prior to this, they served as the Manager of Information Technology at the same company since January 2020.

Before joining AltaMed Health Services, Gustavo worked at Pomona Valley Hospital Medical Center as the Manager of Desktop Services from April 2018 to January 2020. Gustavo M. was responsible for overseeing desktop support services during their tenure.

From October 2013 to April 2018, Gustavo held the position of IT Manager, Desktop Engineering at Molina Healthcare. Gustavo M. managed the client services team, ensuring the efficient functioning of client devices across the enterprise.

At Oakwood Worldwide, Gustavo worked as the Help Desk Manager from May 2012 to September 2013. Gustavo M. was responsible for managing the help desk and overseeing IT equipment purchasing and inventory.

Gustavo's work experience also includes a role as Manager of Hardware & Desktop Support at Bally Total Fitness from November 2008 to April 2012. Additionally, they served as a Help Desk Manager from July 2004 to November 2008, overseeing support centers and implementing change management protocols. Before that, they worked as a Data Center Support Supervisor from August 2001 to June 2004, supervising staff and handling escalations.

Prior to their time at Bally Total Fitness, Gustavo worked as a Network Manager at Cidera Inc., where they maintained and supported an international terrestrial network.

Gustavo's career began at CAIS Internet, where they held the role of Network Manager from 1996 to 2000.

Overall, Gustavo M. Medina has extensive experience in IT management, operations, desktop engineering, and network management.

Gustavo M. Medina began their education in 1993 at ELAOC in Los Angeles, CA, where they studied Computer/Information Systems for a year. In terms of certifications, they obtained the IAITAM - Software Asset Management certification in April 2015. Additionally, they have obtained certifications in Help Desk Manager, ITIL IT Release, Control and Validation, ITIL Operational Support and Analysis, and ITIL Planning, Protection and Optimization, although specific dates of obtaining these certifications are not provided.