Jose Esparza

Jose Esparza has a diverse work experience in the field of technology and technical support. Jose currently holds the position of Senior PACS Systems Analyst at AltaMed Health Services since November 2022. Prior to this, they worked as a Senior System Network Administrator at the Orthopaedic Institute for Children from December 2010 to November 2022.

Jose also has experience as a Senior System Administrator at Robert Half Technology, where they administered Microsoft Windows Servers, workstations, and network security devices for 350 users. Jose played a key role in migrating to Windows 2003 Server/Exchange 2003 Server and implementing spam filtering measures. Jose worked at Robert Half Technology from January 2008 to November 2010.

Before that, Jose served as a SR. DataCenter Operations Supervisor at Volt Technical Science Service, where they managed Data Center operations for over 10,000 employees, maintaining over 300 Application servers and 210 business applications. Jose held this position from June 2007 to December 2008.

Jose gained experience in problem management and escalation as a Problem Management Escalation-Supervisor at ACC-Capitol Holdings. Jose managed a team responsible for resolving high-end issues and acted as a liaison between Tier I analysts and Technical Support Partners. Jose worked at ACC-Capitol Holdings from November 2004 to May 2007.

Prior to that, Jose worked as a Technical Support Engineer Manager at Ingram Micro, providing worldwide technical support for various vendors. Jose also conducted meetings with engineers to review problem analysis reports. Jose held this position from January 2001 to November 2004.

Jose's early career includes experience as a Systems Engineer Lead at CTE Systems, where they administered and configured complicated payroll software. Jose provided field service and in-house technical support to contracted customers. Jose worked at CTE Systems from November 1997 to January 2001.

Jose Esparza has an Associate of Science Degree in Electronic Engineering Technology from California State Polytechnic University-Pomona. Jose also holds a Bachelor of Science Degree in Electronic Engineering from ITT Technical Institute. Additionally, Jose has a Masters of Business Administration in Technology Management from the University of Phoenix.