Alterna CX
Before starting Alterna CX, Gurol was a customer experience director at Telia Sonera, the Nordic telecom company overseeing customer experience transformation of 7 countries. Prior to that, he was a partner at Peppers and Rogers Group, a niche management consulting house known as the authority for customer centricity, working with clients in North America and Middle East.
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Alterna CX
AI-based solution to streamline customer experience signals and show what factors contribute most to experience quality and loyalty