Ceren Öz

Ceren Öz is an accomplished professional in the field of customer relationship management and data analytics, currently serving as the CRM & Customer Analytics Team Lead at Alternatif Bank since November 2024. Prior experience includes roles as Reporting and Analysis Manager at Aktif Bank, Sales and Service Tools Development Supervisor at Garanti BBVA, and Data Analytics Management Manager at Aktif Bank. Ceren has also worked at Türk Telekom as a CRM Campaign Management Specialist, at Yapı Kredi as Kampanya ve Pazarlama Uygulamaları Yetkilisi, and held internship positions at Vodafone Turkey, Siemens, and Vestel. Ceren Öz holds a Bachelor's Degree in Industrial Engineering from Istanbul Technical University, complemented by a strong academic background from İzmir Fen Lisesi.