Altibox
Lotte Svalland Sande is an experienced Service Engineer at Altibox AS, providing 2nd line support for TV and broadband issues since February 2019, with a focus on improving the mishandling program. Prior to this role, Lotte was a Customer Consultant Representative at Lyse Dialog AS, where responsibilities included delivering 2nd line support and quality assurance for technical escalations. Lotte's experience also encompasses administrative support in project management at Subsea 7, as well as customer service roles at GE Money Bank and Jærbaker'n. Lotte holds a Bachelor's degree in Travel Management from the University of Stavanger and completed general studies at Randaberg Secondary School.