Rizki Muhammad Farhan

Service Desk Engineer at Xapiens Teknologi Indonesia

Rizki Muhammad Farhan is currently serving as a Service Desk Engineer at Xapiens Teknologi Indonesia since September 2021, with responsibilities including the identification, diagnosis, and resolution of technical issues, as well as providing first-level support for hardware, software, and networking challenges. Previously, Rizki held the position of Information Technology Application Support, focusing on the Warehouse Management System (WMS) and user support. Earlier experience includes an internship at Humanity First Indonesia, where Rizki developed and maintained web projects and addressed technical issues related to web-based systems. Rizki is pursuing a Gelar Sarjana in Sistem Informasi at Universitas Terbuka and has completed studies in Computer Engineering at Institut Teknologi Sumatera and Computer Software Engineering at SMK Fadilah.

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