Altice USA
Joseph F. Shalaby serves as the Vice President of Care Operations at Altice USA since June 2023, previously holding leadership roles at StockX and Orange over a career spanning more than two decades. At StockX, Joseph excelled as Director of Customer Service Partner Management, focusing on global customer success and enhancing satisfaction through innovative technology. During a 22-year tenure at Orange, Joseph advanced through several key positions, ultimately becoming Chief Customer Care Officer, where substantial improvements were made in customer care efficiency and digital transformation. Academically, Joseph holds a Bachelor of Commerce in Accounting from Helwan University Cairo.
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Altice USA
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Altice USA (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands.