Phally Kuy is a seasoned technical support professional with extensive experience in system administration and operations. Currently serving as a Senior Technical Support Operations Engineer at Altigen Communications, Inc. since September 2019, Phally demonstrates strong communication skills and expertise in troubleshooting, hardware and software configuration, and system installations. Prior roles include Technical Support Specialist at Workspace Communications, where problem-solving and decision-making were key responsibilities, and Systems Technician at Layered Technologies, focusing on enterprise-level client service and network stability. Phally’s background also includes technical support for server administration at Multi Service and supervisory experience at Commerce Bank of Kansas City, managing operations and employee performance. Educational qualifications include an Associate degree in Network Administration from Maple Woods Community College.
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