Elvis Roberts

Elvis Roberts has a strong background in operations management and leadership. Elvis has worked at Altius Customer Services Pvt Ltd since 2004, starting as a Customer Service Associate and working their way up to Assistant Vice President Operations. In their most recent role, they managed multi-site operations across 4 geographic locations and was responsible for a team of 400 agent level employees. Elvis has experience in team building, project management, strategic planning, and process improvement. Elvis has also developed strong relationships with business partners and clients. Overall, Elvis has demonstrated a track record of successfully managing and improving operational systems and achieving performance objectives.

Elvis Roberts completed their Bachelor of Commerce (BCom) degree in Business/Commerce, General from Commercial University Delhi. Elvis attended the university from 2004 to 2009. Prior to that, they attended Sacred Heart High School from 1992 to 2004 but did not obtain a specific degree or field of study from there.

In addition to their formal education, Elvis Roberts has obtained several certifications. In May 2020, they received the PMI Risk Management Professional (PMI-RMP) certification from the Project Management Institute. In April 2020, they obtained the Introduction to AI - Artificial Intelligence certification from Simplilearn. In March 2020, they completed the Project Management Professional (PMP) - Introduction certification from the Project Management Institute. And in January 2020, they acquired the Lean Management certification from Simplilearn.