Ben Glass, MBA

Ben Glass, MBA, has a diverse work experience spanning over 17 years. Ben most recently worked at Altourage as a Support Manager starting in September 2022. Prior to that, Ben worked at Broadway National Group as an IT Manager from November 2021 to July 2022. In this role, they collaborated with the CFO to develop an IT budget and create roadmaps for technology projects.

Before joining Broadway National Group, Ben worked at Widex as a Network Administrator II from December 2020 to November 2021. Ben'sresponsibilities included working on various projects such as domain migration and infrastructure upgrades. Ben also took the lead on local backup upgrade and MDM monitoring projects.

From January 2014 to March 2017, Ben worked at Entertainment One as a Network Support Specialist. Ben was responsible for maintaining servers, user computers, peripherals, and network infrastructure. Ben also led projects like backup system upgrades and VOIP system upgrades.

Prior to that, Ben worked at Compugeeks Inc as a Field Technician from November 2012 to January 2014. In this role, they managed computers and servers remotely and onsite for various client companies.

From October 2009 to October 2012, Ben worked at CSDNet as a Desktop Technician/Network Engineer. Ben was involved in managing computers, printers, servers, and peripherals for school districts. Ben also tested new software and resolved any issues.

Before that, Ben worked as an Independent Consultant from September 2008 to October 2009. Ben provided on-site technical support to Northport School District and configured wireless networks. Ben also performed virus, spyware, and malware removal and conducted hardware and software upgrades.

Earlier in their career, Ben worked at Computer Equipment Services, Inc as a Computer Technician from September 2007 to August 2008. Ben'sresponsibilities included refurbishing returned items and testing equipment for discrepancies.

Ben's work experience started at Keene State College, where they worked as a Computer Lab Monitor and Teacher Assistant from August 2005 to May 2007. Ben ensured the computers in the lab were operational and assisted students with programming and theory.

Overall, Ben Glass has extensive experience in IT management, network administration, technical support, and project management. Ben has worked in various industries and has a track record of successfully implementing technology solutions.

Ben Glass, MBA, holds a Master of Business Administration (M.B.A.) degree in Information Technology Management from Southern New Hampshire University, which they obtained from 2013 to 2015. Prior to that, from 2003 to 2007, they completed a Bachelor of Science (BS) degree and a Bachelor of Science degree in Applied Computer Science from Keene State College. In addition to their academic achievements, Ben has obtained several certifications, including "Windows 10: Intune Device Management," "IT Service Desk: Management Fundamentals," "IT Service Desk: Monitoring and Metrics Fundamentals," "Introduction to Microsoft 365 for IT Pros," and "Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)." These certifications were received from various institutions, such as LinkedIn, with the most recent ones obtained in November and December 2021.