AP

Andries Pretorius

Head Of Information Technology And Customer Relationship Management at Altron Managed Solutions

Andries Pretorius is an experienced IT professional with a diverse background in information technology management, currently serving as the Head of Service Desk Services and Command Center at Altron Digital Business since February 2009. In this role, Andries develops and implements strategies to enhance service desk performance while ensuring adherence to ITIL processes. Prior positions at Altron Digital Business include leadership roles such as Head of Information Technology and Customer Relationship Management, and Senior Information Technology Manager, focusing on strategic planning, service quality, and enterprise IT systems implementation. Andries also has experience from previous companies, including NMG Consultants and Actuaries and Promasidor, leading teams and managing IT functions. Andries holds an Executive MBA from Henley Business School and multiple degrees in Information Technology and Management from respected institutions, marking a strong educational foundation to complement extensive professional expertise.

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Altron Managed Solutions

Delivering innovation and technology services that make progress effortless. Why we do what we do We believe that progress is a consequence of people and business transformation which is best enabled through the seamless integration of technology. What we do We deliver innovation that matters. We make our customer’s business outcomes stick by implementing and orchestrating technology and the services needed to manage it across both the front and back-office in an effective, efficient and economical manner. How we do it We deploy and integrate best of breed technology (hardware and software) from our partner ecosystem in an agile-manner, supporting these solutions with locally-executed, highly-flexible, cost-effective, managed services wrappers. Our more than 1 200 employees operate out of more than 100 service points and 23 manned stocking locations throughout southern Africa. Our services are backed up by an evolving and extensive service footprint, supply chain, logistics and service management system supporting in excess of 1 200 000 devices in more than 46 500 locations throughout South Africa and sub-Saharan Africa. Altron MS, a person 2 person company offering business 2 business solutions.