Maher Ibrahim

Maher Ibrahim is a Senior IT Support Engineer at Altruist since March 2023, specializing in the engineering, deployment, and maintenance of end-user systems with a focus on Microsoft technologies and exceptional customer support. Previously, as Support Engineer II at Workrise from November 2021 to March 2023, Maher managed security applications for network protection, enhanced helpdesk processes, and collaborated with Information Security to maintain system security, utilizing tools such as PowerShell, JAMF Pro, and Azure AD. Prior experience includes serving as an IT Support Specialist at Ebby Halliday Companies from January 2020 to November 2021, where Maher partnered with the SOC team to analyze security alerts and provide cybersecurity solutions. Maher holds an Associate of Science from Dallas College and a Bachelor of Science in Information Systems from The University of Texas at Arlington.