Ronnie Shefard

Ronnie Shefard is a seasoned professional in customer success and strategic growth, currently serving as Senior Manager - Customer Success at Altudo since July 2024. Prior roles include Customer Success Manager at CleverTap, where responsibilities encompassed consulting on strategic growth and fostering client loyalty, along with experience as a Senior Security Analyst at EY focusing on risk analysis for Microsoft vendors. Ronnie also contributed to product management at Delhivery, enhancing UI/UX and significantly increasing monthly active users, and in growth marketing at Netcore Cloud, emphasizing business analytics and product experience videos. Earlier experience includes serving as a Sales Engineer at CN Water, managing sales for Tier-II segments in specific regions. Educational qualifications include an International Masters in Business from SDA Bocconi Asia Center and a Bachelor's degree in Mechanical Engineering from Agnel Charitable Trusts Fr Conceicao Rodrigues Institute of Technology.