Matt Tordoff

Matt Tordoff has a diverse work experience spanning over several industries and roles. Matt currently serves as the Vice President of IT Service & Operations at Altus Group since 2022. Before that, they worked as the Head of IT Service and acting Head of CISO at iPSL (Intelligent Processing Solutions Limited) from 2021 to 2022.

From 2016 to 2020, Matt held various positions at TransUnion UK, including Internal Services Director, Head of IT Change & Service Capability, Head of IT Service Management, and Service Transition Manager. During their tenure, they led teams and projects related to technical change, service management, incident and problem management, service level management, and service desk operations.

Prior to TransUnion UK, Matt worked at Lloyds Banking Group from 2009 to 2016. Matt'sroles included Business Services Manager, Systems Availability Manager, Service Development Manager (Service Desk, Process & Tools), Service Development Manager (MI & Reporting), and Project Lead - Toolsets (Service Desk integration). Matt was responsible for managing teams and improving workflows, technology, and customer experience in the IT service desk domain.

Before Lloyds Banking Group, Matt was associated with HBOS from 2004 to 2009. Matt worked as a Service Manager (Service Desk), Technical Team Leader, and Technical Infrastructure Developer during this period. Matt'sresponsibilities involved managing teams, driving service improvements, and developing and maintaining business process monitoring solutions.

Matt's earliest work experience was at French Life Holidays from 1994 to 2003. Matt worked as an Internet Development Manager and IT Support, responsible for website design, maintenance, and support. Matt also has experience as a Call Center Operative, handling telephone sales for a tour operator.

Overall, Matt Tordoff has demonstrated strong leadership and expertise in IT service management, change management, project management, and team management throughout their career.

Matt Tordoff attended Mirfield Free Grammar, but the specific dates and their degree or field of study are unknown. Matt has obtained certifications in RYA Marine Diesel Maintenance and Dayskipper from the Royal Yachting Association in 2022. In 2019, they received PRINCE2® Foundation and Practitioner Certification Training from AXELOS Global Best Practice. There is no information available about when they obtained CCC Professional Cloud Service Manager certification.