Twonna Spears has extensive experience in customer service and process management within various industries. Currently serving as a Process Lead and previously as a Customer Service Representative at Alvogen, Twonna manages order processing for over 50 clients and resolves inquiries effectively. Twonna has also excelled as an Independent Beauty Consultant for Mary Kay Cosmetics, providing training and support to fellow consultants. Prior roles include Customer Service Representative at Wockhardt USA LLC, Customer Care Representative at PRO Unlimited/Celgene, and Compliance Manager at Prudential Financial, where responsibilities covered compliance management, marketing support, and customer interaction. Twonna's educational background includes ongoing studies at Southern New Hampshire University and previous coursework at multiple institutions in business-related fields.
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