AM Digital Consulting
Sandor Keresztes is an accomplished professional with extensive experience in customer success and account management. Currently serving as Head of Customer Success at AM Digital Consulting since March 2024, Sandor focuses on enhancing customer satisfaction, loyalty, and retention. Concurrently, Sandor works in business operations at Bonterra, specializing in data verification and integration. Previous roles include Customer Success Manager at Kayako, where responsibilities encompassed onboarding and retention, as well as account management positions at QuickSilver and Aurea Portal Management. Sandor is skilled in utilizing various tools such as Salesforce, Zendesk, and Zoom, and possesses a Master's degree in European Public Administration alongside a Bachelor's degree in Foreign Relations and European Studies from „Petru Maior” University.
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AM Digital Consulting
Achieve Talent Acquisition Excellence! We are strategic talent acquisition consultants, empowering companies of all sizes in diverse industries to transform their recruitment efforts and drive tangible results. Our expertise encompasses talent acquisition strategy development, organizational restructuring, SOP optimization, performance measurement, and change management. Unlock the Power of Tailored Solutions! We partner with organizations to craft customized talent acquisition strategies that align with their specific needs, objectives, and market landscapes. Our strategies focus on optimizing recruitment processes, enhancing candidate experiences, and ensuring efficient resource allocation. Eliminate Inefficiencies, Boost Efficiency! We guide companies in redefining roles and responsibilities within their recruitment teams, systematically eliminating inefficiencies and reducing overlaps. This restructuring leads to a surge in team efficiency through clear task delineation and enhanced accountability. Streamline Processes, Enhance Effectiveness! We conduct comprehensive reviews and enhancements of Standard Operating Procedures (SOPs), ensuring they are current, aligned with industry best practices, and contribute to the overall optimization of talent acquisition processes. Measure Success, Drive Data-Driven Decisions! We establish key performance indicators (KPIs) to gauge the success of talent acquisition efforts. This systematic approach empowers organizations to track their progress, set realistic goals, and make informed, data-driven decisions. Navigate Change with Seamless Implementation! We provide strategic guidance in managing change during the implementation of optimization plans. This encompasses developing change management strategies, crafting training materials, and conducting training sessions for team members.