Andrew Chan is a highly experienced professional in the aviation and customer service sectors, currently serving as Principal Solutions Engineer for Airlines at Amadeus since May 2023. Prior roles include Manager of Customer Service Delivery for Airports at Air Canada and Operations Services Manager at Starbucks Asia Pacific. Notably, Andrew has held various managerial positions at Air Canada, focusing on policy and procedures, as well as SOC performance and operations. Earlier career experience includes customer service roles at British Airways and Air Canada, along with an engineering internship at HAECO. Andrew holds an Engineer’s Degree in Mechanical Engineering from Concordia University and has a strong educational foundation from John Abbott College and St. Thomas High School.
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