Durga Poddar

Durga Poddar is the Head of Customer Success & Delivery at Amadeus, where they focus on enhancing safe and efficient travel experiences through technology-driven solutions. With over 23 years of experience, they have led critical programs in the border security and travel ecosystem, collaborating with government agencies, airlines, and travel partners. Durga's expertise includes managing geographically diverse teams and fostering customer relationships to improve net promoter scores and accelerate time-to-value. They previously held roles at Cognizant, Delta Air Lines, United Airlines, WCC, and Northwest Airlines, contributing significantly to flight operations and customer success initiatives. Durga holds a Bachelor of Engineering from Jadavpur University and completed a Young Software Manager Program at TechnoCampus, Globsyn Technologies Ltd.