Gustavo Flores

Gustavo Flores is a seasoned technology professional with extensive experience in service reliability engineering, currently serving as the Lead Service Reliability Engineer at Amadeus since 2007. In this role, Gustavo leads a diverse team of engineers dedicated to enhancing Amadeus's offerings in the travel industry. Prior positions at Amadeus include Sr. Service Reliability Engineer and Senior Support Engineer, with responsibilities focused on advanced operational support and change management in reservation services. Previous experience as a Systems Administrator at IAS FILM Corp. involved customer support and server management, while an earlier role at SmartSoft emphasized server configuration and Linux training. Gustavo holds a Master of Science in Computer Science with a focus on Machine Learning from the Georgia Institute of Technology and a Bachelor of Science in Computer Science from Florida International University.