Luca Balbiani

Luca Balbiani currently serves as the Director of Account Management at Amadeus, a position attained in September 2022 following a promotion from Senior Account Management Lead. Luca is responsible for managing account relations with major airlines within the International Airlines Group. Recognized for outstanding performance, Luca received accolades such as the Outstanding Performance Award in 2023 and the Amadeus EMEA Game Changer award for contributions to a digital transformation project. Prior to Amadeus, Luca held significant roles at Microsoft as Principal Customer Success Account Manager and at Accenture as a Business Analyst. Luca's educational background includes a Master’s degree and a Bachelor’s degree from Politecnico di Milano, along with experience through an Erasmus project in Gran Canaria.