Melissa Riley is a project manager specializing in platform life cycle management, currently guiding organizations through client-impacting technology updates and product transitions. They have extensive experience in project management and operations, having previously worked at TravelClick and Amadeus, where they focused on operational improvements, customer satisfaction, and cross-functional collaboration. Melissa also has a background in customer service and claims adjustment from their early career roles at State Farm Insurance and as a recruiter at Jobspring Partners. They hold a Bachelor of Science in Multinational Business Operations from Florida State University.
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