Viviana Bonalumi is an accomplished Strategic Account Manager at TravelClick since January 2017, specializing in fostering partnerships with accounts across Italy, Malta, and Switzerland, while focusing on upselling and retention. Previous experience includes roles as Contracting Manager Italy at Weekendesk, where Viviana expanded brand partnerships, and as Hotel Account Manager at LetsBonus, managing hotel listings and client relationships. Earlier contributions as Senior Hotel Contractor at budgetplaces.com included market analysis and recruitment of accommodations, with additional experience in account management and customer service from positions at Splendia, Hotel Villamare, and eDreams. Viviana holds a University Degree in Tourism from Università degli Studi di Milano-Bicocca, an Executive Master in Quality and Management in Tourism from Gruppo Focus Management School, and has completed a trainee program in event organization.