Abhishek Aggarwal

Abhishek Aggarwal is a seasoned Software Development Manager at Amazon, having joined the company in July 2019. Currently serving as Software Development Manager - III, Abhishek leads a diverse team focused on enhancing customer support solutions utilized by over 100,000 associates worldwide. Prior roles include Software Development Manager - II, where Abhishek managed a team responsible for developing software applications aimed at optimizing customer service experiences, and Software Development Engineer - II, contributing as a technical leader in designing key workflows for customer service applications. Abhishek's tenure at Amazon began with an internship in 2018, during which project contributions included improving systems for identifying product-related defects. Educational qualifications include a Master of Science in Computer Science from The University of Texas at Austin and a Bachelor's Degree in Computer Engineering from Delhi Technological University.