Ashish Mittal

Ashish Mittal is an accomplished professional with extensive experience in operations management, currently serving as Director of India CS Operations at Amazon since July 2016, where roles have included General Manager for CS and Senior Manager for Virtual Programs. Prior to Amazon, Ashish held the position of EVP at iEnergizer, managing operations for clients in the US and India, and served as COO at First Advantage, focusing on service delivery improvements through automation and process reengineering. Ashish also led operations at Religare Technologies as President, initiated BPO/KPO divisions, and held various leadership roles at iEnergizer, Hughes BPO, Essar Cellphone, and U.P Hotels, demonstrating a robust background in operational strategy and process optimization. Educational qualifications include a Master's in Business Administration and a degree in Hotel Management.