Bhavani Nandakumar, M.S.Ed, CPTD®, is a Sr Program Manager in Self-Service and Automation for Customer Engagement Technologies at Amazon, where they have been honing their skills since 2024. Previously, as a Sr Product Manager, they managed the implementation of new features for the Amazon Ads learning console. With over 10 years of experience in the technology industry, Bhavani has developed effective learning and development programs for global audiences, leveraging their expertise in adult learning principles and instructional design. They hold a Master of Science in Digital Age Learning and Education Technology from Johns Hopkins University and are a Certified Professional in Talent Development (CPTD®).
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