Carolina Redondo is a Sr. Program Manager in Customer Experience at Amazon. With a specialization in Business Management, they have 9 years of professional experience across consumer goods and agribusiness in Brazil, Spain, Germany, and Chile. Carolina has a robust background in Customer Service, Logistics, and Marketing, having led teams throughout Brazil and LATAM and focusing on operational excellence and customer satisfaction. Their previous roles include leadership positions at Bayer, Monsanto, and Unilever, where they implemented data-driven projects and achieved significant improvements in team performance and customer experience. Fluent in Portuguese, English, and Spanish, Carolina holds both European and Brazilian citizenships.
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