Enji Hamed is an experienced professional in customer experience and vendor management, currently serving as a Strategic Vendor Support - Retail Vendor Manager at Amazon since December 2024. Prior to this role, Enji worked as a Customer Experience Manager at Kenzz and as an Account and Client Experience Manager at Salman Group, where responsibilities included developing B2B client journey strategies and negotiating contract terms to enhance client satisfaction. Enji's background also features a role as Digital Product Lead & CX at eXtra, focusing on customer journey mapping and enhancing digital product offerings, as well as several positions at Amazon, including Senior MENA Customer Experience Lead. Enji holds a Bachelor of Business Administration in International Business/Trade/Commerce from London South Bank University and The British University in Egypt.
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