Francesca Porcu

Francesca Porcu has a solid background in technical support and customer service, with experience spanning multiple companies and roles. Francesca worked as a Help Desk Tecnico for TelecomItalia at COMDATA EOS S.R.L, providing technical assistance and troubleshooting for ADSL and telephony issues. Previous roles include Customer Service Associate positions at Stream Global Services and Amazon, where responsibilities involved resolving customer inquiries via various communication channels. Francesca also gained experience as a Call Center Operatore and Help Desk Tecnico with Kistio Srl and Omnia Network. Francesca's educational background includes a Diploma in Maturità Scientifica from Liceo Scientifico G.Brotzu and a Laurea in Ingegneria Edile Architettura from Università degli Studi di Cagliari. Additionally, Francesca completed a qualification as a Tecnico per la progettazione di sistemi di risparmio energetico.