Helmut Cervantes

Helmut Cervantes is a seasoned professional with extensive experience at Amazon and Amazon Web Services (AWS). Key roles include Principal People Experience - Artificial Intelligence at Amazon, Senior Manager Billing Operations at AWS, and Senior Manager Customer Operations, Seller Executive Escalations at Amazon. Additionally, Helmut has served as Site Leader for both AWS Customer Service and Seller Support, along with holding the position of Operations Manager in Seller Support. This diverse background underscores a robust expertise in customer operations and management within the tech and e-commerce sectors.