Izaah Santos has a diverse professional background with extensive experience in customer success and technical support across various industries. Beginning as a Take Out and Kitchen Staff member at Salvatore's Restaurant Seaport Boston, Izaah progressed to roles such as Trade Operations Analyst at Wellington Management and Security Processor for Corporate Actions at State Street. Subsequent positions include Archer Centralized Support Analyst and Technical Support Specialist, showcasing proficiency in troubleshooting and resolving technical issues. As a Customer Success Engineer at NWN Corporation and later as Customer Success Manager at BitSight Technologies, Izaah excelled in providing customer service, onboarding, and training for major clients. Currently serving as Events Manager at Amazon, Izaah develops processes for event programs and ensures seamless execution of on-site events. Izaah holds an Associate's degree in Business from Southern New Hampshire University and has a Financial Operations background from Year Up.
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