Kathleen S. is an accomplished Customer Success Manager with extensive experience in strategic account services and partnerships across various industries including consulting, retail, pharmaceuticals, and consumer packaged goods. Currently employed at Amazon, Kathleen previously held dual roles at Vector Institute, managing enterprise sponsor portfolios and overseeing applied AI projects. Prior roles include significant contributions at Deloitte in AI and data strategy across Southeast Asia, a marketing and technology consultant position at PT. Soluna Raharja Pradhana, and data analysis roles at Ingram Micro and Moss Adams. Kathleen holds a Master of Management in Artificial Intelligence from Smith School of Business at Queen's University, a Master's degree in Business Analytics from the University of California, Irvine, and a Bachelor's degree in Marketing from Seattle University.
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