Katie Shum is a Senior Customer Success Manager at Amazon, where they leverage their expertise in user experience and product management. They graduated from Cornell University, earning a Bachelor of Science in Applied Economics and Management with a minor in Information Science. Katie has previously worked as a Hedge Fund Account Manager and Senior Product Specialist at Bloomberg, as well as a Mobile Product Intern at E*TRADE and a Product Development Intern at Bikelane Solutions. Their diverse background and education reflect a strong commitment to creating valuable content and enhancing user experiences.
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