Kayla Drake is an experienced Risk Manager currently overseeing claims management of complex bodily injury litigated claims at Amazon. Previously, Kayla served as a Claims Analyst at Ryder System, Inc., and held various roles within Progressive Insurance, including Bodily Injury Claims Adjuster and Claims Analyst. With a robust background in the insurance industry, Kayla has also worked as a Casualty Adjuster III at AAA and contributed as a Retail Pricing and Promotion Analyst at Anheuser-Busch InBev. Kayla earned a Master of Arts in Mass Communication/Media Studies from Lindenwood University, where they graduated cum laude.
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