Matthew Buyachek is an accomplished program manager with extensive experience in customer experience and operational excellence at Amazon. Notable achievements include leading cross-functional initiatives to improve Amazon devices and Alexa features, managing the end-to-end product development lifecycle for multiple new product launches, and implementing strategies to enhance customer satisfaction. Matthew's prior role at FixMeStick involved driving significant revenue growth and enhancing customer support processes, achieving a satisfaction rate well above industry standards. Matthew holds a Master's Degree in English Language and Literature from McGill University and a Bachelor's Degree in the same field, graduating summa cum laude from the University of Nevada-Las Vegas.
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