Michelle Gaseor is a senior conversation designer currently leading design for complex multi-modal conversational video experiences at Amazon's Alexa. With over 10 years of experience, they have established best practices in conversation design and have been instrumental in scaling LLM-driven experiences for both audio and video. Previously, Michelle held roles at Amazon focusing on improving customer interactions with various audio features and worked as an AI conversational designer at Amelia, collaborating with major industry clients. They hold a Bachelor of Arts, Summa Cum Laude, from the University of Notre Dame, along with graduate studies in French, Japanese, and Gender History.
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