Mohammed-Amine Madah is a customer service professional with extensive experience in various roles across multiple industries. Starting as a Customer Service Representative at CCA International in 2018, Mohammed-Amine effectively handled ticket queues and collaborated with engineering teams to improve processes. Subsequently, as a Gaming Support Agent at 5CA and a Player Support Agent at MoGi Group, a strong focus was placed on maintaining high customer satisfaction rates while managing bug reports and inquiries. Currently serving as a Customer Service Associate at Amazon, Mohammed-Amine supports the Shipping and Delivery Support team, addressing customer inquiries related to deliveries. Mohammed-Amine is pursuing a Bachelor's degree in Multimedia & Web Technologies at the International Foundation Of Professional Studies, following an Associate's degree in Business Technical Expert from the Specialized Institute of Applied Technology Maamora Kenitra.
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