Neha Thakur is a senior operations and program leader currently working in the Artificial Generative Intelligence Division at Amazon. With over 10 years of experience, Neha has excelled in launching and stabilizing 200+ LLM workflows while managing operations for over 300 team members. Previously, Neha held various roles at C3i Healthcare Connections and HSBC, focusing on team leadership, customer service optimization, and process enhancement. Neha is also pursuing two MBA degrees in Finance and Marketing at St. Anns Degree College and Osmania University.
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