Patrick Russell

Patrick Russell, MSOL, is a Senior Operations Manager at Amazon, where they focus on leadership and development to create long-term impacts across various facets of the organization. Previously, they served as a Financial Counselor and Supervisor of Financial Counseling at TriHealth, managing workflows and staff in financial assistance programs. Patrick has held multiple roles at Citi, culminating in managerial positions where they enhanced team performance and client experiences. They are also an Adjunct Professor of Business at Mount St. Joseph University, drawing on their extensive experience in operations and customer service to educate the next generation of business leaders.